Privacy Policy

Effective Date: 1 June 2024

Last Updated: 31 December 2024

The Growth Hacks ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, https://thegrowthhacks.co.za ("Website"). By accessing or using our Website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you provide directly to us, including but not limited to:

  • Name
  • Email address
  • Billing address
  • Payment information
  • Phone number

1.2 Automatically Collected Information

When you visit our Website, we may collect certain information automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Referring website addresses
  • Pages viewed and time spent on the Website

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us improve functionality and analyze usage patterns.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions and deliver purchased products or services.
  • To communicate with you about your account, orders, or inquiries.
  • To improve and personalize your experience on our Website.
  • To send marketing and promotional emails (you can opt-out at any time).
  • To comply with legal and regulatory requirements.

3. Sharing of Information

3.1 Third-Party Service Providers

We may share your personal information with third-party service providers who assist us in operating our Website, processing payments, and delivering services. These providers are obligated to protect your information.

3.2 Legal Obligations

We may disclose your personal information if required to do so by law or in response to valid legal processes, such as a court order or subpoena.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our business, your personal information may be transferred as part of the transaction.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once your information is no longer needed, we securely delete or anonymize it.

5. Your Rights

Under South African law, you have the following rights regarding your personal information:

  • Access and Correction: You have the right to access your personal information and request corrections if it is inaccurate or incomplete.
  • Withdrawal of Consent: You can withdraw your consent to the processing of your personal information at any time.
  • Deletion: You may request that we delete your personal information, subject to applicable legal obligations.
  • Objections: You may object to the processing of your personal information for direct marketing or other purposes.

To exercise these rights, please contact us at info@thegrowthhacks.co.za.

6. Security of Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Cookies Policy

7.1 Types of Cookies Used

  • Essential Cookies: Necessary for the functionality of the Website.
  • Analytics Cookies: Help us understand how users interact with the Website.
  • Marketing Cookies: Used for targeted advertising.

7.2 Managing Cookies

You can modify your browser settings to refuse or delete cookies. Please note that certain features of the Website may not function properly without cookies.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

9. International Data Transfers

If you access our Website from outside South Africa, your information may be transferred to, stored, and processed in South Africa or other countries. By using the Website, you consent to such transfers.

10. Children's Privacy

Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us to request its deletion.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this page indicates when the policy was last revised. Continued use of the Website constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us: